In some countries we offer free delivery, however you also have the option to upgrade your shipping so it comes with tracking.
Sometimes however, a tracking option may not be available for certain countries, if this is the case then we usually ask for the next best possible option which is usually a signed for delivery.
Where do you ship from?
All of our products are shipped from the UK.
Expected dispatch times
Please allow 2-4 days for orders to be processed after your order has been completed.
Estimated shipping times
After your order has been shipped, these are the expected shipping times:
UK: 2-5 days
International: 5-10 days
International orders can however sometimes take up to 28 days due to customs. Unfortunately we have no control over this.
Do you ship internationally?
We do indeed ship internationally. Please note shipping times will vary a lot. Sometimes orders can take up to 28 days to arrive.
We try our best to ship our orders so you incur no custom charges.
Sometimes however on there occasion there can be customs charges which are unavoidable. We are not responsible for these costs and they can vary depending on location.
If you would like to return an item please contact us within 14 days of receiving it.
The items must be returned in their original condition and unopened in order to qualify for a refund.
You will be responsible for any costs related to shipping the item back to us.
Original shipping costs are non-refundable.
Please note: Any products bought in a sale or using a discount code will not be entitled to a refund.
Email us - email@example.com